Runaway/Homeless Youth Helplines

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    The structure of the services index and definitions of the terms contained herein were orginally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Refferal Federation of Los Angeles County, Inc., 3035 Tyler Ave, El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of there listing of human service terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

    Taxonomy Code: RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).

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    There are 4 matching records.
    Service NameDescriptionLocationProgramAgency
    24-Hour Hotline - Children of the NightAn around the clock hotline manned by trained staff who are knowledgeable about street life and capable of enlisting the support of police throughout the country if a child’s life is in danger.Out of StateChildren of the NightChildren of the Night
    Community Evaluation Team and Crisis Intervention - Youth Services Department of Moffat CountyCommunity Evaluation Team and Crisis Intervention provides crisis intervention services for youth in conflict with parents and/or law enforcement and to provide community programs for juveniles at risk of out of home placement. Moffat CountyYouth Services Department of Moffat CountyYouth Services Department of Moffat County
    Runaway Youth Hotline - National Runaway SafelineThe National Runaway Safeline (NRS) phone team includes volunteers and staff members who complete 40 hours of training prior to handling calls on their own. They provide a solution-based crisis intervention model to support callers in crisis. They are also trained to advocate for youth in need of help. This hotline provides a database of nearly 10,000 youth and family agencies for callers to access a variety of services, such as counseling, youth shelters, alcohol/drug treatment, and child protective support. In addition, NRS maintains hard copy reference materials to supplement the database. When youth request assistance contacting their family, or an agency that can help them, NRS facilitates a conference call. The team member remains on the line with the youth, advocating on their behalf. NRS also maintains a message service for youth who want to relay a message but are not ready to communicate directly with their parent(s). This message service is a less intimidating means for youth to reestablish contact with their parent or guardian and often serves as the first step towards reunification. Additionally, parents can leave a message for their child. Parents are encouraged to call their child’s friends to let them know a message is waiting at 1-800-RUNAWAY.Out of StateNational Runaway SafelineNational Runaway Safeline
    TXT 4 HELP - National Safe PlaceTXT 4 HELP is a nationwide, 24-hour text-for-support service for teens in crisis. When in trouble or need of help, text SAFE and current location (city, state, zip) to 69866 for immediate help. Within seconds, a message will be received with the closest Safe Place location and contact number for the local youth shelter. There is also the option to text interactively with a mental health professional for more help. It’s quick, easy, safe and confidential. Out of StateNational Safe PlaceNational Safe Place

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