|Auto Safety Hotline - National Highway Traffic Safety Administration||Provides information on motor vehicle safety recalls; takes complaints on safety-related defects; mails safety literature on drunken driving, child seats, seat belts, new car crash tests, tire grading, etc.||Out of State||National Highway Traffic Safety Administration||National Highway Traffic Safety Administration|
|Call for Action - KKTV 11 News||Call for action empowers consumers by giving them a voice larger than their own.
Volunteers are professionally trained
The services are free, confidential, and available to all individuals and small businesses.||El Paso County||Consumer Services - KKTV 11 News Call for Action||KKTV 11 News - Call for Action|
|Colorado Springs Dental Society - American Dental association and Colorado Dental Association||The Colorado Springs Dental Society assists with finding a dentist, as well as taking complaints about dental care received.||El Paso County||Colorado Springs Dental Society||Colorado Springs Dental Society |
|Community Protection Division (Boulder) - Boulder District Attorney||Works with individual consumers, agencies inside and outside of Boulder County, as well as businesses and investigates complaints and prosecutes cases involving abuse or exploitation of vulnerable members of the community, through local consumer alerts, education and outreach.||Boulder County||Boulder - Boulder District Attorney||Boulder District Attorney|
|Complaints - Federal Communications Commission (FCC)||The Federal Communications Commission (FCC) regulates interstate and international communications by radio, television, wire, satellite and cable. If you have complaints about a caller constantly calling your phone, you can report this to the FCC.||Out of State||Federal Communications Commission (FCC)||Federal Communications Commission (FCC)|
|Complaints - United States Food and Drug Administration Denver District Office||Complaints are recorded regarding the safe and effective use of food, food additives, drugs (prescription and over the counter), medical devices, blood, vaccines, radiological health, and veterinary drugs.||Denver County||United States Food and Drug Administration Denver District Office||United States Food and Drug Administration Denver District Office|
|Consumer Complaints and Fraud Reporting - Better Business Bureau of Southern Colorado (BBB)||The Better Business Bureau of Southern Colorado (BBB) assists with consumer complaints around a variety of issues. They do not handle the following:
Matters that are/have been litigated/arbitrated;
Complaints against individuals not engaged in business
Issues challenging the validity of local, state, or federal law
Complaints against government agencies, including the postal service
Matters not related to marketplace issues
Call or go online for more information about how to submit a complaint. Everything you submit will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
The Better Business Bureau of Southern Colorado (BBB) also take reports about scams and fraud in the area.||El Paso County||Better Business Bureau of Southern Colorado (BBB) - Colorado Springs Office||Better Business Bureau of Southern Colorado|
|Consumer Insurance Complaints - Colorado Division of Insurance||Serves as an information resource about insurance in Colorado, with the following services:
- education for consumers
- investigation of complaints
- confirmation that benefits consumers have paid for have been received
- assistance on behalf of consumers when insurance companies do not follow insurance regulations or laws
The Division regulates all types of insurance in Colorado – homeowners, health, auto, life and many others.||Denver County||Colorado Division of Insurance||Colorado Division of Insurance|
|Consumer Protection - Federal Trade Commission||THE FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the market place.
The Consumer Protection program is available to the community to report concerns in regards to an agency and it's practices.
||Out of State||Western Region of the Federal Trade Commission||Federal Trade Commission |
|Consumer Protection Services - Office of the Colorado Attorney General||Provides information on the many forms of consumer fraud, as well as a reporting tool for the purposes of identifying, preventing, and reporting fraudulent activity throughout Colorado.||Denver County||Office of the Colorado Attorney General||Office of the Colorado Attorney General|
|Division of Compliance and Consumer Affairs Services - Federal Deposit Insurance Corporation (FDIC)||Handles problems or questions about banking; will receive complaints about any bank affiliated with the FDIC; answers deposit insurance questions.||Out of State||Consumer Services - Federal Deposit Insurance Corporation||Federal Deposit Insurance Corporation (FDIC)|
|Economic Crimes Division (El Paso / Teller) - 4th Judicial District Attorney||The Economic Crime division screens consumer complaints for possible criminal violations.
Investigates and prosecutes violations such computer crimes, Contractor fraud, employee embezzlement, financial exploitation of the Elderly, Identity Theft, Investment / Securities fraud, and money laundering.||El Paso County||Criminal Justice & Legal (El Paso) - 4th Judicial District Attorney||4th Judicial District Attorney|
|Government Advocacy References - Office of Constituent Services||The Office of Constituent Services responds to inquiries, complaints, concerns, and opinions involving executive branches of State government agencies. This office has no jurisdiction over judicial branches or other elected officials, but can direct callers to federal or local agencies or community resources which might be able to offer assistance.||Denver County||Office of Constituent Services||Office of Constituent Services|
|Office of External Affairs - Public Utilities Commission||Resolves complaints between customers and regulated utility companies. The Office of External Affairs informs the public about PUC decisions and ratepayer issues through publications, agency spokespeople, and community outreach.
||Denver County||Public Utilities Commission||Public Utilities Commission|
|Ombudsman of Mesa County - Colorado Legal Services||The Ombudsman program will advocate for and serve residents of long-term care facilities (nursing homes and assisted living residences). Ombudsman will visit with residents and listen to their cares and concerns. Ombudsman may also work with the facility and staff to resolve problems and address issues that affect residents.||Mesa County||Colorado Legal Services (Grand Junction Office) - Colorado Legal Services||Colorado Legal Services|
|U.S. Consumer Product Safety Commission Services||Takes reports of product-related deaths, illnesses, and injuries. Written information is available.||Out of State||Consumer Services - United States Consumer Product Safety Commission||United States Consumer Product Safety Commission|