Consumer Complaints

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The structure of the services index and definitions of the terms contained herein were orginally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Refferal Federation of Los Angeles County, Inc., 3035 Tyler Ave, El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of there listing of human service terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

Taxonomy Code: DD-1500

Programs that provide mechanisms through which consumers can register complaints regarding specific problems they are having with consumer goods and services, and obtain assistance in achieving a satisfactory resolution.

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There are 15 matching records.
Service NameDescriptionLocationProgramAgency
Call for Action - KKTV 11 NewsCall for action empowers consumers by giving them a voice larger than their own. Volunteers are professionally trained The services are free, confidential, and available to all individuals and small businesses.El Paso CountyConsumer Services - KKTV 11 News Call for ActionKKTV 11 News - Call for Action
Colorado Springs Dental Society - American Dental association and Colorado Dental AssociationThe Colorado Springs Dental Society assists with finding a dentist, as well as taking complaints about dental care received.El Paso CountyColorado Springs Dental SocietyColorado Springs Dental Society
Community Protection Division (Boulder) - Boulder District AttorneyWorks with individual consumers, agencies inside and outside of Boulder County, as well as businesses and investigates complaints and prosecutes cases involving abuse or exploitation of vulnerable members of the community, through local consumer alerts, education and outreach.Boulder CountyBoulder - Boulder District AttorneyBoulder District Attorney
Complaints - Federal Communications Commission (FCC)The Federal Communications Commission (FCC) regulates interstate and international communications by radio, television, wire, satellite and cable. If you have complaints about a caller constantly calling your phone, you can report this to the FCC.Out of StateFederal Communications Commission (FCC)Federal Communications Commission (FCC)
Complaints - United States Food and Drug Administration Denver District OfficeComplaints are recorded regarding the safe and effective use of food, food additives, drugs (prescription and over the counter), medical devices, blood, vaccines, radiological health, and veterinary drugs.Denver CountyUnited States Food and Drug Administration Denver District OfficeUnited States Food and Drug Administration Denver District Office
Consumer Complaints and Fraud Reporting - Better Business Bureau of Southern Colorado (BBB)The Better Business Bureau of Southern Colorado (BBB) assists with consumer complaints around a variety of issues. They do not handle the following: Employee/employer disputes Discrimination claims Matters that are/have been litigated/arbitrated; Complaints against individuals not engaged in business Issues challenging the validity of local, state, or federal law Complaints against government agencies, including the postal service Matters not related to marketplace issues Call or go online for more information about how to submit a complaint. Everything you submit will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days. The Better Business Bureau of Southern Colorado (BBB) also take reports about scams and fraud in the area.El Paso CountyBetter Business Bureau of Southern Colorado (BBB) - Colorado Springs OfficeBetter Business Bureau of Southern Colorado
Consumer Insurance Complaints - Colorado Division of InsuranceServes as an information resource about insurance in Colorado, with the following services: - education for consumers - investigation of complaints - confirmation that benefits consumers have paid for have been received - assistance on behalf of consumers when insurance companies do not follow insurance regulations or laws The Division regulates all types of insurance in Colorado – homeowners, health, auto, life and many others.Denver CountyColorado Division of InsuranceColorado Division of Insurance
Consumer Protection - Federal Trade CommissionTHE FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the market place. The Consumer Protection program is available to the community to report concerns in regards to an agency and it's practices. Out of StateWestern Region of the Federal Trade CommissionFederal Trade Commission
Consumer Protection Services - Office of the Colorado Attorney GeneralProvides information on the many forms of consumer fraud, as well as a reporting tool for the purposes of identifying, preventing, and reporting fraudulent activity throughout Colorado.Denver CountyOffice of the Colorado Attorney GeneralOffice of the Colorado Attorney General
Consumer Services - Denver/Boulder Better Business BureauProvides a comprehensive database with reports on the satisfactory or unsatisfactory performance of companies such as, retail outlets, charities and nonprofits; also provides facilitation, arbitration, or mediation services as needed. Denver CountyDenver/Boulder Better Business BureauDenver/Boulder Better Business Bureau
Division of Compliance and Consumer Affairs Services - Federal Deposit Insurance Corporation (FDIC)Handles problems or questions about banking; will receive complaints about any bank affiliated with the FDIC; answers deposit insurance questions.Out of StateConsumer Services - Federal Deposit Insurance CorporationFederal Deposit Insurance Corporation (FDIC)
Government Advocacy References - Office of Constituent ServicesThe Office of Constituent Services responds to inquiries, complaints, concerns, and opinions involving executive branches of State government agencies. This office has no jurisdiction over judicial branches or other elected officials, but can direct callers to federal or local agencies or community resources which might be able to offer assistance.Denver CountyOffice of Constituent ServicesOffice of Constituent Services
Office of External Affairs - Public Utilities CommissionResolves complaints between customers and regulated utility companies. The Office of External Affairs informs the public about PUC decisions and ratepayer issues through publications, agency spokespeople, and community outreach. Denver CountyPublic Utilities CommissionPublic Utilities Commission
Ombudsman of Mesa County - Colorado Legal ServicesThe Ombudsman program will advocate for and serve residents of long-term care facilities (nursing homes and assisted living residences). Ombudsman will visit with residents and listen to their cares and concerns. Ombudsman may also work with the facility and staff to resolve problems and address issues that affect residents.Mesa CountyColorado Legal Services (Grand Junction Office) - Colorado Legal ServicesColorado Legal Services
U.S. Consumer Product Safety Commission ServicesTakes reports of product-related deaths, illnesses, and injuries. Written information is available.Out of StateConsumer Services - United States Consumer Product Safety CommissionUnited States Consumer Product Safety Commission

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