|Call for Action - KKTV 11 News||Call for action gives consumers a voice larger than their own and acts as a mediator between parties during disputes. Call in your complaint about a particular company or fill out a form online and a volunteer will eventually reach out and assist.
Volunteers are professionally trained
The services are free, confidential, and available to all individuals and small businesses.||El Paso County||KKTV 11 News||KKTV 11 News|
|Community Protection Division (Boulder) - Boulder District Attorney||Works with individual consumers, agencies inside and outside of Boulder County, as well as businesses and investigates complaints and prosecutes cases involving abuse or exploitation of vulnerable members of the community, through local consumer alerts, education and outreach.||Boulder County||Boulder - Boulder District Attorney||Boulder District Attorney|
|Complaints - Federal Communications Commission (FCC)||The Federal Communications Commission (FCC) regulates interstate and international communications by radio, television, wire, satellite and cable. If you have complaints about a caller constantly calling your phone, you can report this to the FCC.||Out of State||Federal Communications Commission (FCC)||Federal Communications Commission (FCC)|
|Complaints - United States Food and Drug Administration Denver District Office||Complaints are recorded regarding the safe and effective use of food, food additives, drugs (prescription and over the counter), medical devices, blood, vaccines, radiological health, and veterinary drugs.||Denver County||United States Food and Drug Administration Denver District Office||United States Food and Drug Administration Denver District Office|
|Consumer Complaints and Fraud Reporting - Better Business Bureau of Southern Colorado (BBB)||The Better Business Bureau of Southern Colorado (BBB) assists with consumer complaints around a variety of issues.
The Better Business Bureau of Southern Colorado (BBB) also take reports about scams and fraud in the area.||El Paso County||Colorado Springs - Better Business Bureau of Southern Colorado (BBB)||Better Business Bureau of Southern Colorado|
|Consumer Insurance Complaints - Colorado Division of Insurance||Serves as an information resource about insurance in Colorado, with the following services:
- education for consumers
- investigation of complaints
- confirmation that benefits consumers have paid for have been received
- assistance on behalf of consumers when insurance companies do not follow insurance regulations or laws
The Division regulates all types of insurance in Colorado – homeowners, health, auto, life and many others.||Denver County||Colorado Division of Insurance||Colorado Division of Insurance|
|Consumer Protection - Federal Trade Commission||THE FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the market place.
The Consumer Protection program is available to the community to report concerns in regards to an agency and it's practices.
||Out of State||Western Region of the Federal Trade Commission||Federal Trade Commission |
|Consumer Protection Services - Office of the Colorado Attorney General||Provides information on the many forms of consumer fraud, as well as a reporting tool for the purposes of identifying, preventing, and reporting fraudulent activity throughout Colorado.||Denver County||Office of the Colorado Attorney General||Office of the Colorado Attorney General|
|Consumer Services - Denver/Boulder Better Business Bureau||Provides a comprehensive database with reports on the satisfactory or unsatisfactory performance of companies such as, retail outlets, charities and nonprofits; also provides facilitation, arbitration, or mediation services as needed.
||Denver County||Denver/Boulder Better Business Bureau||Denver/Boulder Better Business Bureau|
|Dental Care Referrals & Dental Care Complaints - Colorado Springs Dental Society||Assists with finding a dentist, as well as taking complaints about dental care received.
||El Paso County||Colorado Springs Dental Society||Colorado Springs Dental Society |
|Division of Compliance and Consumer Affairs Services - Federal Deposit Insurance Corporation (FDIC)||Handles problems or questions about banking; will receive complaints about any bank affiliated with the FDIC; answers deposit insurance questions.||Out of State||Consumer Services - Federal Deposit Insurance Corporation||Federal Deposit Insurance Corporation (FDIC)|
|Government Advocacy References - Office of Constituent Services||The Office of Constituent Services responds to inquiries, complaints, concerns, and opinions involving executive branches of State government agencies. This office has no jurisdiction over judicial branches or other elected officials, but can direct callers to federal or local agencies or community resources which might be able to offer assistance.||Denver County||Office of Constituent Services||Office of Constituent Services|
|Office of External Affairs - Public Utilities Commission||Resolves complaints between customers and regulated utility companies. The Office of External Affairs informs the public about PUC decisions and ratepayer issues through publications, agency spokespeople, and community outreach.
||Denver County||Public Utilities Commission||Public Utilities Commission|
|Ombudsman of Mesa County - Colorado Legal Services||The Ombudsman program will advocate for and serve residents of long-term care facilities (nursing homes and assisted living residences). Ombudsman will visit with residents and listen to their cares and concerns. Ombudsman may also work with the facility and staff to resolve problems and address issues that affect residents.||Mesa County||Colorado Legal Services (Grand Junction Office) - Colorado Legal Services||Colorado Legal Services|