Consumer Complaints

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The structure of the services index and definitions of the terms contained herein were orginally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Refferal Federation of Los Angeles County, Inc., 3035 Tyler Ave, El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of there listing of human service terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

Taxonomy Code: DD-1500

Programs that provide mechanisms through which consumers can register complaints regarding specific problems they are having with consumer goods and services, and obtain assistance in achieving a satisfactory resolution.

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There are 14 matching records.
Service NameDescriptionLocationProgramAgency
Auto Safety Hotline - National Highway Traffic Safety AdministrationProvides information on motor vehicle safety recalls; takes complaints on safety-related defects; mails safety literature on drunken driving, child seats, seat belts, new car crash tests, tire grading, etc.Out of StateNational Highway Traffic Safety AdministrationNational Highway Traffic Safety Administration
Call for Action - KKTV 11 NewsCall for action empowers consumers by giving them a voice larger than their own. Volunteers are professionally trained The services are free, confidential, and available to all individuals and small businesses.El Paso CountyConsumer Services - KKTV 11 News Call for ActionKKTV 11 News - Call for Action
Community Protection Division (Boulder) - Boulder District AttorneyThe Community Protection Division (CPD) works with individual consumers, agencies inside and outside of Boulder County, as well as businesses. CPD investigates complaints and prosecutes cases involving abuse or exploitation of vulnerable members of our community, through local consumer alerts, education and outreach.Boulder CountyBoulder - Boulder District AttorneyBoulder District Attorney
Complaints - Federal Communications Commission (FCC)The Federal Communications Commission (FCC) regulates interstate and international communications by radio, television, wire, satellite and cable. If you have complaints about a caller constantly calling your phone, you can report this to the FCC.Out of StateFederal Communications Commission (FCC)Federal Communications Commission (FCC)
Complaints - United States Food and Drug Administration Denver District OfficeComplaints are recorded regarding the safe and effective use of food, food additives, drugs (prescription and over the counter), medical devices, blood, vaccines, radiological health, and veterinary drugs.Denver CountyUnited States Food and Drug Administration Denver District OfficeUnited States Food and Drug Administration Denver District Office
Consumer Insurance Complaints - Colorado Division of InsuranceServes as an information resource about insurance in Colorado, with the following services: - education for consumers - investigation of complaints - confirmation that benefits consumers have paid for have been received - assistance on behalf of consumers when insurance companies do not follow insurance regulations or laws The Division regulates all types of insurance in Colorado – homeowners, health, auto, life and many others.Denver CountyColorado Division of InsuranceColorado Division of Insurance
Consumer Protection - Federal Trade CommissionProtects consumers against deceptive practices in order to keep the marketplace open and free. Also oversees anti-trust laws. Has no jurisdiction over banking services, including bank-issued credit cards. Provides information helpful to those with problems and problems with credit reports or credit bureaus.Out of StateConsumer Services - Western Region - Federal Trade CommissionFederal Trade Commission
Consumer Protection Services - Office of the Colorado Attorney GeneralProvides information on the many forms of consumer fraud, as well as a reporting tool for the purposes of identifying, preventing, and reporting fraudulent activity throughout Colorado.Denver CountyOffice of the Colorado Attorney GeneralOffice of the Colorado Attorney General
Division of Compliance and Consumer Affairs Services - Federal Deposit Insurance Corporation (FDIC)Handles problems or questions about banking; will receive complaints about any bank affiliated with the FDIC; answers deposit insurance questions.Out of StateConsumer Services - Federal Deposit Insurance CorporationFederal Deposit Insurance Corporation (FDIC)
Economic Crimes Division (El Paso / Teller) - 4th Judicial District AttorneyThe Economic Crime division screens consumer complaints for possible criminal violations. Investigates and prosecutes violations such computer crimes, Contractor fraud, employee embezzlement, financial exploitation of the Elderly, Identity Theft, Investment / Securities fraud, and money laundering.El Paso CountyCriminal Justice & Legal (El Paso) - 4th Judicial District Attorney4th Judicial District Attorney
Government Advocacy References - Office of Constituent ServicesThe Office of Constituent Services responds to inquiries, complaints, concerns, and opinions involving executive branches of State government agencies. This office has no jurisdiction over judicial branches or other elected officials, but can direct callers to federal or local agencies or community resources which might be able to offer assistance.Denver CountyOffice of Constituent ServicesOffice of Constituent Services
Office of External Affairs - Public Utilities CommissionResolves complaints between customers and regulated utility companies. The Office of External Affairs informs the public about PUC decisions and ratepayer issues through publications, agency spokespeople, and community outreach. Denver CountyPublic Utilities CommissionPublic Utilities Commission
Ombudsman of Mesa County - Colorado Legal ServicesThe Ombudsman program will advocate for and serve residents of long-term care facilities (nursing homes and assisted living residences). Ombudsman will visit with residents and listen to their cares and concerns. Ombudsman may also work with the facility and staff to resolve problems and address issues that affect residents.Mesa CountyColorado Legal Services (Grand Junction Office) - Colorado Legal ServicesColorado Legal Services
U.S. Consumer Product Safety Commission ServicesTakes reports of product-related deaths, illnesses, and injuries. Written information is available.Out of StateConsumer Services - United States Consumer Product Safety CommissionUnited States Consumer Product Safety Commission

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