Utility Bill Assistance - Mercy's Gate

Mercy's Gate

 
Data Provided By
Pikes Peak United Way - PPUW
General Information
Description of ServiceUtility bill assistance is available once a year. This assistance is on a walk-in basis Monday at 4:00 p.m., Wednesday at 9:00 a.m., or Thursday at 9:00 a.m. and 1:00 p.m. Must be present when they open. This office is not zip code restricted. This office assists Colorado Springs Utility Customers through COPE funding and other utility providers through EOC funding.

**Nov 1- April 30 you MUST apply for LEAP and show proof of approval for LEAP before you can receive COPE assistance. You must show proof that you have applied for LEAP before you can receive EOC assistance**
LocationEl Paso County
Geographical AreaR5, El Paso County
Intake ProcedureThis assistance is on a walk-in basis Monday at 4:00 p.m., Wednesday at 9:00 a.m., or Thursday at 9:00 a.m. and 1:00 p.m. Must be present when they open.
Intake RequirementsWill need to bring valid ID for the adults in the home, Social Security numbers for everyone in the home, proof of income, and a disconnect or late notice from the utility company.
Additional Requirements**Nov 1- April 30 you MUST apply for LEAP and show proof of approval for LEAP before you can receive COPE assistance. You must show proof that you have applied for LEAP before you can receive EOC assistance**
 
Client Information
GenderEither
Languages SpokenEnglish
 
Fees or Charges
Types of FeesNone
Fee AmountsNone
 
Availability
Hours of Operation Monday 4:00 p.m., Wednesday 9:00 a.m., Thursday 9:00 a.m. and 1:00 p.m.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
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Mon Tue Wed Thu Fri Sat Sun
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Mornings Afternoons Evenings Nights
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Specific Hours: Must be present when they open their session at 4:00 p.m. on Mondays or 9:00 a.m. on Wednesday or Thursday for assistance.
 
Contact Information
 
Contact's Phone (719) 277-7470
Physical Site Address 1 4360 Montebello Drive
Physical Site Address 2 Suite 300
Physical Site City, State, Zip Colorado Springs, CO 80918
Main Phone (719) 277-7470
TDD Phone 7-1-1 (CO Relay)
Service Location Email info@mercysgatecs.org
Web Address www.mercysgatecs.org
 
Additional Information
SourcePPUW
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Mercy's Gate
Affiliated Program: Mercy's Gate
This Service: Utility Bill Assistance - Mercy's Gate
 
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)