Emergency Shelter Assistance - Denver Human Services (DHS)

Denver Human Services (DHS)

Data Provided By
Mile High United Way - MHUW
General Information
Description of ServiceOffers year-round motel vouchers for Denver County families with children. Also provides year-round medical respite beds for Denver County single men, single women, and pregnant women if there is a verified medical condition with a doctor-issued medical statement. To access a respite bed, clients are referred by Denver Health or Stout Street Clinic.

Families with children under the age of 18 with 30 days of residency in Denver will be eligible for up to 14 vouchers in a 12-month period.

From October - April, when the temperature is at or below 40 degrees and shelters are at capacity, vouchers will be provided for one night only after 7 p.m. for Denver County residents. Out-of-county/out-of-state residents will be referred to their County of origin first and then local area shelters for accommodation on a short-term basis, before being considered for a one-time voucher. Proof of residency is not required for single-night vouchers during cold weather days when temperatures drop below 40 degrees. Out-of-county, out-of-state individuals will be eligible for one voucher only (i.e., once in a lifetime).

See Helpful Tips below for locations where motel vouchers may be available.
LocationDenver County
Geographical AreaDenver County
Facility/ADA AccessYes
Intake ProcedureWalk in or call for assistance and more information.
Intake RequirementsRecipients are required to seek other housing options during their stay at the motel. Doctor-issued medical statements are required for medical respite beds.
Helpful TipsMotel Vouchers may be available at the following locations:
- Denver Department of Human Services; 1200 Federal Blvd; Monday - Friday, 9 a.m. - 3 p.m.; (720) 944-4DHS (4347)
- Samaritan House (Families Only); 2301 Lawrence St; Monday - Sunday, 5 p.m. - 8:30 p.m.; (303) 294-0241
- Denver Sheriff's Department (Families Only); 490 W Colfax Ave; Monday
- Sunday, 9 p.m. - 9 a.m.; (720) 337-0400 (After Hours Line)

During the Cold Weather Policy (October - April), the Denver Sheriff's Department will accept direct referrals for single women who are accompanied by a community partner for emergency assistance (i.e. Denver Police Department or street outreach teams).
Client Information
Languages SpokenEnglish, Spanish
EligibilityFamilies with children may be eligible for motel vouchers; medical respite beds are for single adults and pregnant women, if there is a verified medical condition. Must have resided in Denver County 30 days prior to requesting assistance. There is a one-time exception for out-of-county, out-of-state individuals. Must not have received motel vouchers 12 nights in the previous 12 consecutive months. All city shelter beds must be full before vouchers are given.
Fees or Charges
Fee AmountsNone
Hours of Operation Monday - Friday, 9 a.m. - 3 p.m. (Walk-In Hours)
Contact Information
Contact's Phone (720) 944-4DHS (4347) (Customer Service)
Physical Site Address 1 1200 Federal Blvd
Physical Site City, State, Zip Denver, CO 80204
Main Phone (720) 944-4DHS (4347) (Customer Service)
Web Address https://www.denvergov.org/content/dam/denvergov/Portals/692/documents/ContractBids/MotelVoucherRFA/Motel%20Voucher%20RFA.pdf
Additional Information
Affiliated Agency, Programs, and Services
Affiliated Agency: Denver Human Services (DHS)
Affiliated Program: Denver Human Services (DHS)
This Service: Emergency Shelter Assistance - Denver Human Services (DHS)
Taxonomy Postings
Posted to Categories: Homeless Motel Vouchers (BH-1800.8500-300)
Medical Respite Facilities/Beds for Homeless People (BH-1800.9000)