Long Term Care Ombudsman Program / Area Agency on Aging (Weld)

Area Agency on Aging (Weld)

 
Data Provided By
United Way of Weld County
General Information
Description of ServiceThe Ombudsman protects the human and Civil Rights of seniors residing in nursing homes and personal care boarding homes. Ombudsman acts as advocate, mediator, link to community resources, and objective investigator of complaints. Residents, friends and relatives of residents, facility staff members, and community at large can utilize Ombudsman services.
Urgent Services ProvidedOmbudsmen can be used:
• A person who protects the civil and human rights of elderly persons in long-term care facilities
• A problem solver and mediator
• A resource
• An objective investigator of complaints Who can use the Ombudsman?
• Residents of nursing homes and assisted living facilities
• Friends and relatives of residents
• Staff members of facilities
• The community at large

What can the Ombudsman do for you?
• Provide a place where the long-term care
resident or family can discuss a problem or
receive assistance
• Help long-term care residents obtain
appropriate legal, social, recreational,physical and emotional services necessary for quality-of-life Help long-term care staff meet the needs of those who use their facilities
• Educate the community about the long-term
care system
• Identify gaps in services provided, report
findings and help achieve equitable solutions
• Advocate for needed improvements in legislation and policies affecting long-term care

When do you use the Ombudsman?
• To report a problem or concern
• To learn more about the Colorado

Ombudsman Program
• To request training assistance
• To seek information about long-term care facilities
or questions about…
• Medical coverage
• Resident rights
• Transfer and discharge issues

What is an Ombudsman?
• A person who protects the civil and
human rights of elderly persons in
long-term care facilities
• A problem solver and mediator
• A resource
• An objective investigator of complaints

Who can use the Ombudsman?
• Residents of nursing homes and
assisted living facilities
• Friends and relatives of residents
• Staff members of facilities
• The community at large

What can the Ombudsman do for you?
• Provide a place where the long-term care
resident or family can discuss a problem or
receive assistance
• Help long-term care residents obtain appropriate legal, social, recreational, physical and emotional services necessary for quality-of-life
LocationWeld County
Geographical AreaWeld, & Surrounding Areas,
Facility/ADA AccessYes
Intake ProcedureCall or walk in to make an appointment
 
Client Information
Target PopulationSenior Citizens
GenderEither
Languages SpokenEnglish, Spanish
EligibilitySeniors 60 and over who are residents of nursing homes and assisted living facilities, friends and relatives of residents, facility staff members, and the community
 
Fees or Charges
Fee AmountsNone
 
Availability
Hours of Operation Monday - Friday: 8 a.m. - 5 p.m.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
* * * * * * * * * * * *
Mon Tue Wed Thu Fri Sat Sun
* * *   *    
Mornings Afternoons Evenings Nights
* *    
Contact Information
 
Contact's Name Tom Gonzales
Contact's Position Coordinator
Contact's Phone (970) 346-6952 Ext 6128 or Ext 6129
Contact's Email tgonzales@weldgov.com
Physical Site Address 1 315 N 11 Ave. Bld C
Physical Site City, State, Zip Greeley, CO 80631
Mailing Address 1 PO Box 1805
Mailing City, State, Zip Greeley, CO 80632
Main Phone (970) 346-6950
Other Phone (720) 652-4200 (South Weld County)
Fax (970) 346-6951
Service Location Email mshepard@weldgov.com
Web Address www.weldaaa.org
 
Additional Information
SourceWeld
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Department of Human Services (Weld)
Affiliated Program: Area Agency on Aging (Weld)
This Service: Long Term Care Ombudsman Program / Area Agency on Aging (Weld)
 
Taxonomy Postings
Posted to Categories: Area Agencies on Aging (TD-1100.6500-050)
Long Term Care Ombudsman Programs (FT-4950)