Utility Assistance - Metro Caring

Metro Caring

Data Provided By
Mile High United Way - MHUW
General Information
Description of ServiceProvides limited financial assistance for light and gas bills through Xcel energy only. Funds are available when the budget allows. Will be required to attend a financial literacy class. No guarantee that utility assistance will be provided.
LocationDenver County
Geographical AreaStatewide
Facility/ADA AccessYes
Intake ProcedureEmail or call the Utility Line Tuesdays at 4 p.m. and leave a message with the following:
- Name
- Phone number
- Address
- Xcel Energy Utility account number

Calls will be returned in the order received to schedule an appointment. If a voicemail is not returned, call again the following week.
Intake RequirementsClients must provide the following documentation:
- Past Due Utility Bill
- Photo ID
- Proof of applying for LEAP during LEAP season (November 1 - April 30)
Helpful TipsTo email for utility assistance use one of the following emails:
Client Information
Languages SpokenEnglish, Spanish, Arabic, Mandarin
EligibilityMust have a past due utility bill that is not able to be paid off in full.
Fees or Charges
Fee AmountsNone
Hours of Operation Monday - Friday, 9:30 a.m. - 3 p.m.; Tuesday, 6 p.m. - 8 p.m.
Specific Hours: Tuesday, 4 p.m. - 4:15 p.m. (Utility Line)
Contact Information
Contact's Phone (720) 405-1212 (Utility Line)
Physical Site Address 1 1100 E 18th Ave
Physical Site City, State, Zip Denver, CO 80218
Main Phone (303) 860-7200
Fax (303) 860-7400
Service Location Email info@metrocaring.org
Web Address http://www.metrocaring.org/
Additional Information
Affiliated Agency, Programs, and Services
Affiliated Agency: Metro Caring
Affiliated Program: Metro Caring
This Service: Utility Assistance - Metro Caring
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)
Gas Service Payment Assistance (BV-8900.9300-250)