Cold Weather Motel Voucher Assistance - Denver Human Services (DHS)

Denver Human Services (DHS)

Data Provided By
Mile High United Way - MHUW
General Information
Description of ServiceProvides motel vouchers to ensure homeless families are kept together in a safe and temporary place to stay, until a more permanent housing solution is identified. Motel vouchers are issued October 1st - April 30th based upon availability and the following:
- Temperature is 40 degrees or below
- Last resort, on a case-by-case basis
- When all shelters are filled or there is a verified, extenuating circumstance that prevents a person from staying in a shelter

After April, exceptions will only be made through direct email communication from Denver Human Services in regards to the weather forecast for the week.
LocationDenver County
Geographical AreaDenver County
Facility/ADA AccessYes
Intake ProcedureWalk-in or call for assistance and for more information.
Intake RequirementsRecipients are required to participate in the following programming:
- Sign a Case Outcome Plan to include housing, employment/training and/or pursuit of additional benefits and resources
- Attend mandatory follow-up meetings
- Follow policies of hotel and staff, program rules and meet expectations
Helpful TipsMotel Vouchers may be available at the following locations:
- Denver Human Services: 1200 Federal Blvd, 2nd Fl, Monday - Friday, 9 a.m. - 3 p.m., (720) 944-4DHS (4347)
- Samaritan House (Families Only), 2301 Lawrence St, Monday - Sunday, 5 p.m. - 8:30 p.m., (303) 294-0241
- Denver Sheriff's Department, 490 W Colfax Ave, Monday - Sunday, 9 p.m. - 9 a.m., (720) 337-0400 (After Hours Line)

During the Cold Weather Policy (October - April), the Denver Sheriff's Department will accept direct referrals who are accompanied by a community partner (i.e. Denver Police Department and Street Outreach Teams).

Vouchers can be extended up to 14 nights, not guaranteed and it depends on the level of cooperation, participation and successful completion of the steps outlined in their case plan. If program is full, resources and referrals will be provided to each family.

Any threats or acts of violence is an immediate dismissal from the program.
Client Information
Languages SpokenEnglish, Spanish
EligibilityIndividuals must meet the following criteria:
- Families with children under the age of 18 years
- Families who have not received 14 nights of motel vouchers within the previous 12 consecutive months
Fees or Charges
Fee AmountsNone
Hours of Operation Monday, Tuesday, Thursday, Friday, 8 a.m. - 4 p.m.; Wednesday (By Appointment Only)
Specific Hours: Monday - Friday, 9 a.m. - 3 p.m. (Walk-In Hours)
Contact Information
Contact's Phone (720) 944-4DHS (4347) (Customer Service)
Physical Site Address 1 1200 Federal Blvd
Physical Site Address 2 2nd Fl
Physical Site City, State, Zip Denver, CO 80204
Main Phone (720) 944-4DHS (4347) (Customer Service)
Web Address
Additional Information
Affiliated Agency, Programs, and Services
Affiliated Agency: Denver Human Services (DHS)
Affiliated Program: Denver Human Services (DHS)
This Service: Cold Weather Motel Voucher Assistance - Denver Human Services (DHS)
Taxonomy Postings
Posted to Categories: Homeless Motel Vouchers (BH-1800.8500-300)