Federal Lifeline Assistance:
Assurance Wireless is a federal Lifeline Assistance program brought to you by Virgin Mobile. Lifeline is a government benefit program supported by the federal Universal Service Fund.
Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria. You may qualify if you are on certain public assistance programs. You can also qualify based on your household income
One Account per Household:
The Lifeline Assistance program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.
Offer limited to new eligible customers who are approved for Lifeline service (varies by state) residing in selected geographic areas and is non-transferable. Bonus minute promotion ends 10/31/2016. Offers not available in all states/areas. Bonus minutes apply to first 4 months of service and do not roll over.
Urgent Services Provided
You may qualify for Assurance Wireless if you participate in any of the following government programs:
* Section 8/ Federal Public Housing Assistance
* Food Stamps / Supplemental Nutrition Assistance Program (SNAP)
* Low-Income Home Energy Assistance Program (LIHEAP)
* Supplemental Security Income (SSI)
* National School Free Lunch Program (NSLP)
* Temporary Assistance for Needy Families (TANF)
• No Annual Contract
• Nationwide Sprint® Network Coverage
• Voicemail Account, Call Waiting, and Caller ID Included
• 911 Access
• Free Unlimited Calling to 2-1-1
• Calls to Customer Care are free
Please visit our web site to complete electronic application.
Out of State
Call or visit the website for more information.
You must provide proof of program participation or proof of income.
One Account per Household: The Lifeline Assistance program is available for only one wireless account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes, for example. Residents with temporary addresses are also eligible.
For Colorado state customers, complaints regarding lifeline service may be directed to the Colorado Public Utilities Commission, Consumer Affairs, 1560 Broadway, Suite 250, Denver Colorado 80202, Phone 303-894-2070 or 800-456-0858, FAX 303-894-2432,
In order to participate in the service, persons must meet certain eligibility requirements set by each State where the service is to be provided.