Assistance for Travelers with Disabilities - Department of Homeland Security

Department of Homeland Security

 
Data Provided By
United Way of Larimer County 2-1-1 - UWLC
General Information
Description of ServiceAssists travelers with disabilities, medical conditions, other circumstances, and their loved ones through TSA Cares. Travelers may call prior to traveling with questions about screening policies, procedures, and what to expect at the security checkpoint.
LocationOut of State
Geographical AreaNationwide, Statewide
Facility/ADA AccessYes
Intake ProcedureCall for assistance; it is recommended to call 72 hours ahead of travel for information about what to expect during screenings.
 
Client Information
GenderEither
EligibilityTravelers with disabilities, medical conditions, other circumstances, and their loved ones who need assistance with the airport screening process.
 
Fees or Charges
Fee AmountsNone
 
Availability
Hours of Operation Monday - Friday, 8 a.m. - 11 p.m. (EST)
Specific Hours: Saturday, Sunday, 9 a.m. - 8 p.m. (EST) (Weekends, Holidays)
 
Contact Information
 
Contact's Phone 1-855-787-2227
Contact's Email TSA-ContactCenter@dhs.gov
Physical Site Address 1 1880 2nd St SW
Physical Site City, State, Zip Washington, DC 20024
Main Phone (202) 282-8000 (Department of Homeland Security)
Web Address www.tsa.gov
 
Additional Information
SourceUWLC
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Department of Homeland Security
Affiliated Program: Department of Homeland Security
This Service: Assistance for Travelers with Disabilities - Department of Homeland Security
 
Taxonomy Postings
Posted to Categories: Airport Travelers Assistance Programs (BT-8750.0300)