Taxpayer Advocate Service

Data Provided By
Mile High United Way Mile High United Way - MHUW
General Information
Description of AgencyAssists individuals having tax problems with the IRS and recommend changes that will prevent issues. Services available for the following situations:

- Tax issues is causing financial difficulties for an individual, family, or business
- Repeated attempts to contact the IRS with no response
- Immediate threat of adverse action to an individual or business
MissionTAS is an independent organization within the IRS. Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights.
LocationDenver County
Geographic AreaStatewide
Facility/ADA AccessYes
Intake ProcedureTaxpayers may walk-in, call, or complete an inquiry form to start the intake process. If the case meets program criteria, the case will be assigned to a Case Advocate who will contact the taxpayer to assist them. If the case does not meet criteria, the taxpayer is contacted by phone or email with an explanation as to why their case does not meet the criteria.
Agency TypeGoverment - Federal
Client Information
Languages SpokenEnglish, Spanish
Hours of OperationMonday - Friday, 9 a.m. - 5 p.m. (By Appointment Only)
Contact Information
Contact's NameMarcelette Ellis-Goodwin
Contact's PositionLocal Taxpayer Advocate Secretary
Contact's Phone(303) 603-4602
Physical Site Address 11999 Broadway St
Physical Site Address 2MS 1005 DEN
Physical Site City, State, ZipDenver, CO 80202
Main Phone(303) 603-4600
Hotline Phone1-877-777-4778
Director Information
Director's NameErica Shaffor
Director's PositionLocal Taxpayer Advocate
Director's Phone(303) 603-4640
Additional Information
Affiliated Programs and Services
This Agency: Taxpayer Advocate Service
Affiliated Programs: Taxpayer Advocate Service
Affiliated Services: Taxpayer Advocates - Taxpayer Advocate Services