- crisis intervention
- information and referral
- message and conferencing services
- free bus rides home
- confidential hotline for runaway and other homeless youth and their families in the United States, including Alaska and Hawaii
The Switchboard is in operation twenty-four hours a day, seven days a week. It is designed to provide a neutral channel of communication between runaway and homeless youth and their families and to refer them to appropriate agencies for assistance.
To help keep America’s runaway, homeless, and at-risk youth safe and off the streets.
Metro-Help was established in 1971 to fill a need for comprehensive crisis intervention for young people in Chicago. It was conceived as a centralized organization with free 24-hour services, expertise in all youth-related issues, and as an information clearinghouse of youth services.
Out of State
Call or visit the website for more information
English, Language Line Available
Youth 20 years of age and under and their families
Hours of Operation
24 hours/7 days a week (Hotline Hours); Monday - Friday, 8 a.m. - 5 p.m. (Administrative Hours)