Government Shutdown


Resources for Federal Employees

Contact 2-1-1 Monday - Friday, 8 a.m. - 5 p.m. by phone, text, or live chat.


Local Resources

  • Food Bank of the Rockies Special Distribution Sites
    • Saturday, January 19th, 2019, 1 p.m. - 3 p.m. at 24 Hour Fitness (12039 W Alameda Pkwy, Lakewood, CO 80228)
  • Alpine Bank No-Interest Loans for Federal Employees in Colorado
    • ​Offering two paychecks or 30 days worth of pay. Bring your last paystub. Loans must be paid back within six months. Call 1-800-551-6098 or find the nearest bank location online
  • Big Red F Restaurant Group Free lunch on select items for furloughed Government Employees, Monday - Friday (dine-in only). Starting Monday, January 14th, 2019 until the shutdown ends. Bring government ID or other proof of employment. Participating locations:

National Resources

  • Bank of America waiving late fees or providing loan modifications for mortgage payments for customers who qualify. Call 1-844-219-0690.
  • Wells Fargo is helping customers with forbearance for mortgage, loan, and credit cards and lines of credit or available discuss other payment assistance programs for those who qualify. Call 1-800-869-3557.
  • J.P Morgan Chase is offering hardship programs that waive or refund some fees (e.g., overdraft and monthly service fees for savings and checking, and late fees for Chase mortgage, business banking and auto loans) for customers who qualify. Call 1-888-356-0023. 
  • U.S. Bank offering a new low-rate, quick loan product, mortgage relief, and payment plans to clients who qualify. Call 1-877-760-6046 or 1-800-365-7772 for mortgage relief. 
  • Quicken Loans is waiving late fees for customers who miss a mortgage payment. Call 1-800-508-0944 or email 
  • AT&T is offering payment options for cellphones, internet and television service. Make payment plans online at
  • Sprint is offering payment options for customers who qualify. Call 1-888-211-4727 or visit
  • Verizon providing flexible payment options and a "Promise to Pay" program. Call 1-866-266-1445 or set-up through the MyVerizon app.

Sample Letters for Creditors and Mortage Companies from the Office of Personnel Management. 


Other Information

Unemployment Benefits

Furloughed workers can review guidance about unemployment benefits here. In addition, general information about the Unemployment Insurance Program in Colorado can be located here


Other Government Benefits & Programs

  • Medicaid, CHIP, Disability, and Social Security Benefits are not affected by the shutdown. 
  • SNAP, WIC, Free & Reduced Price Lunch, and other food security benefits are still active but check USDA for updated information
  • Public Housing (Section 8) for most recipients should be paid through February. More information is available through local agencies and from the Campaign for Housing and Community Development Funding
  • Federal tax refunds are being accepted and processed as scheduled, beginning January 28th. More information is available here
Veterans' Benefits
  • Compensation and Pension is still available as the VA continues to pay disability compensation and pension benefits.
  • Education Benefits through GI Bill payments are still being issued on time. January and February are the peak times for spring semester enrollment. If facing a financial hardship due to the furlough or a delayed GI Bill payment, contact the Education Call Center at 1-888-GIBILL-1 for assistance (Monday - Friday, 7 a.m. and 6 p.m. Central Standard Time).
  • Home Loans through VA loan servicers, may be eligible for loan modifications, other loss mitigation options, waiver of late fees and suspension of negative credit-bureau reporting. VA can still guaranty loans if a Veteran borrower has been furloughed or otherwise negatively impacted by the partial shutdown. Questions about VA home loans or Specially Adapted Housing benefits can be directed to 877-827-3702. Visit the following website for more information.
  • Vocational Rehabilitation and Employment (VR&E) program continues without disruption in payments or services and the VA encourages applying.
  • Insurance is still operating as expected. Both the Insurance Center and the Office of Servicemembers’ Group Life Insurance are working as usual to collect premiums, pay claims, and answer calls.
  • Overpayments requiring temporary financial relief from a VBA debt should contact the Debt Management Center (DMC) at 800-827-0648. The DMC can stay or suspend collection activity on your account until April 1, 2019.
  • VA Community Care and Hardship offers options for Veterans with difficult financial circumstances and those struggling to pay VA copayments. More information here. For other focused financial assistance and hardship services, visit here for more information.