Disaster Response

Colorado 2-1-1 and Disaster Response

Colorado 2-1-1 relieves pressure on 9-1-1 and emergency response teams by providing a number for citizens to call for non-emergency needs, freeing up emergency responders to deal with true emergencies.

2-1-1 provides citizens with critical non-emergency assistance and information such as:

  • Evacuation Information

  • Shelter/Housing

  • Health Information

  • Clothing/Food

  • Donation/Volunteer Offers

  • Road Closures

  • School/Business Closures

It is important to note that 2-1-1 is for NON-emergency assistance only.

Callers needing emergency medical, fire or police aid should always dial 9-1-1.



2-1-1 provides citizens with a Relief and Recovery Guide.

During the 2012 High Park Fire in Larimer County, Colorado 2-1-1 worked tirelessly to produce and update a Relief and Recovery Guide for those affected by the devastating fire. The guide not only had the latest updates regarding the fire, but also contained a wealth of information about recovery efforts such as insurance, long term assistance, clean up, and legal information. An example of the High Park Fire Relief and Recovery Guide can be found here.


Additional Links of Interest:

Information on How to Help

The HelpColoradoNow.org website was created in partnership between Colorado Voluntary Organizations Active on Disaster (COVOAD) and the Donation and Volunteer Coordination Team (DVCT), in cooperation with Colorado's Division of Homeland Security and Emergency Management (DHSEM). This website aims to provide guidance to the public on how to best help communities recover following a disaster.

Colorado Volunteer Organizations Active in Disaster

Colorado Voluntary Organizations Active in Disaster (COVOAD) is the Colorado state chapter of National Voluntary Agencies Active in Disasters (NVOAD). It consists of organizations active in disaster response throughout the state of Colorado. COVOAD's role is to bring organizations together, enable them to understand each other and work together in a cohesive manner. To accomplish these goals, COVOAD meets with its member organizations several times each year to share information and training opportunities. These meetings also provide the opportunity to conduct business, plan, network, and provide updates on current disaster relief efforts.